Distell Technology

AUR40116 Cert IV in Automotive Management

This qualification reflects the role of individuals who perform management roles in an automotive retail, service and repair environment.

Total number of units = 10

6 core units, plus 4 elective units, of which: up to 4 units may be chosen from the Elective Units listed below up to 2 units may be chosen from a Certificate III qualification or above in this Training Package or another endorsed Training Package or accredited course, provided that the units chosen contribute to the vocational outcome of this qualification and do not duplicate the outcome of another unit chosen for the qualification.

AURACA003

Build customer relations in an automotive workplace

AURAEA004

Manage environmental and sustainability best practice in an automotive workplace

AURAMA004

Maintain business image in an automotive workplace

AURAMA005

Manage complex customer issues in an automotive workplace

BSBSMB407

Manage a small team

BSBWHS401

Implement and monitor WHS policies, procedures and programs to meet legislative requirements

AURAAA002

Determine retail rates for automotive products and services

AURAKA002

Adapt work processes to new technologies in an automotive workplace

AURALA001

Comply with legal aspects of a service and repair contract in an automotive workplace

AURAMA003

Conduct information sessions in an automotive workplace

AURAQA003

Maintain quality processes in an automotive workplace

AURATA005

Estimate and quote automotive mechanical and electrical repairs

BSBITS401

Maintain business technology

BSBLDR402

Lead effective workplace relationships

BSBSMB406

Manage small business finances

BSBWOR404

Develop work priorities

FNSASIC302

Develop, present and negotiate client solutions

TAEDEL404

Mentor in the workplace